Delivery and Returns
Delivery
Please note that we cannot give delivery times – Only the day of delivery.
You will be asked to select your delivery option at the checkout.
For a delivery outside of the areas or any other special delivery requirements please contact us on 01329 665081
COVID-19 Returns Policy
During the COVID-19 Pandemic, we have restrictions applied to us by our suppliers. We are unable to offer refunds on any goods ordered. We are able to provide credit notes for cancelled or returned items. With a nationwide shortage of most of our products,the majority of our orders are additional to what we would have been ordering or holding in stock, so we are unable to offer refunds.
All goods purchased by the Customer can be returned within 3 days of the delivery or purchase date which ever is latest and the Customer will be refunded in full on confirmation that the goods are in the same conditions as when delivered or taken from the premises. If collection is required the Customer will be liable for the additional collection cost and any labour cost that may be incurred during collection. The Seller will aim to rectify any returns within 7 days of notification wherever possible but will not accept any liability for delay beyond its control.